Edgar from ShipWisely

Help articles for the Ecwid platform – Learn how to use ShipWisely with Ecwid

Ecwid

Learn how to get started quickly by following the steps below to set up your first carrier

Getting Started

Learn how to edit, disable, or delete previously configured parcel lockers, and also how to exclude certain products from pickup options

Managing Parcel Lockers

Learn how the delivery rate is calculated for each order

Delivery Rate Calculation

Learn how product dimensions & weight affect delivery rates

Product Dimensions

Ensure customers easily recognize pickup point delivery options by adapting your store’s checkout

Adapting checkout

Learn where the parcel locker details are displayed for orders and how to show them to customers

Pickup Point Details

Everything from managing your subscription to ending a trial

Billing & Subscription

Billing Period

Update Card Details

Change Subscription

Cancel Subscription

Search for helpful articles from our team to find answers to your questions

Give us feedback

Roadmap

Latest changes

Contact support

Edgar from TextWisely

Help articles for the Shopify platform – Learn how to use ShipWisely with Shopify

Shopify

Follow the ShipWisely setup that matches your Shopify plan – pickup points at checkout, or right after payment.

Configure pickup points to appear as live shipping rates at Shopify checkout. For stores on Plus, Advanced, or Grow with annual billing

Set up in-checkout pickup

Set up pickup point selection on the Thank-you page for stores on Basic or Grow (monthly), where carrier-calculated shipping isn't available


Set up post-checkout pickup

Calculate shipping rates dynamically from each order's weight and size. Optional, in-checkout flow only

Dimensional Rates

Common questions about ShipWisely for Shopify – plan support, billing, and integrations.

How can we help you?

Help Center

Improved

Fixed

shipwisely

In Review

Planned

In Progress

Completed

Rejected

High Priority

Done

<p>Please tell us what we can do to make ShipWisely the best product for you.</p>