Learn how to edit, disable, or delete previously configured parcel lockers, and also how to exclude certain products from pickup options
Written By Edgar from ShipWisely
Last updated 2 months ago
Edit parcel lockers
Good to know: After changing parcel locker settings, it may take a moment for the changes to take effect in the store. This is because shipping methods are cached on the store's side. Adding or removing items from the cart, as well as changing customer details, will reset the cache. The updates will be reflected when the customer navigates to the shipping page again.
Edit a parcel locker: To edit a parcel locker, click on its title or on the "Actions" button and select "Edit"
Disable/Enable a parcel locker: To temporarily disable/enable a parcel locker, use the green toggle
Delete a parcel locker: To permanently delete a parcel locker, click on the "Actions" button and select "Delete"
Good to know: This will permanently delete the parcel locker, but you will be able to add it again thereafter.
Exclude products from pickup
Sometimes it may be necessary to disable delivery to certain parcel lockers for certain products. For instance, if the weather is too hot, it may not be suitable to ship a product through a parcel locker, as it could melt while in a locker.
In such cases, you can specify product SKUs to disable a parcel locker for. If any of the listed products are added to the customer's cart, the parcel locker will not be available during checkout.
Good to know: To have an effect the list should be comma separated. For example: SKU001, SKU0002, SKU0003
The SKU list can be specified either during adding a parcel locker:
Or after it is already added:
