Ensure customers easily recognize pickup point delivery options by adapting your store’s checkout
Written By Edgar from ShipWisely
Last updated 2 months ago
Hiding “Ship to address”
Currently, Ecwid does not provide a built-in setting to hide the “Ship to Address” delivery option. However, if you only offer parcel locker deliveries and do not ship to addresses, you can still hide the “Ship to Address” delivery option from your checkout by using the workaround below:
Disable all shipping methods except ShipWisely
Add a “Self pick-up” method in Ecwid Admin → Shipping and Pickup
Place it first in the shipping methods sort order like in the screenshot below
Hide it using the following CSS:
<style>.ec-size .ec-store .ec-tabs__tab { width: 100% } .ec-size .ec-store .ec-tabs__tab:first-of-type { display: none }</style>
Good to know: As every custom store setup is unique, we cannot provide support for customisations. However, you can follow this guide to add the CSS to your site or contact Ecwid support directly
Updating wording
Providing clear and helpful wording is key to a smooth checkout experience and improved conversion rates. By default, Ecwid does not offer a dedicated pickup point delivery option. When using ShipWisely, we recommend updating your store's labels and messages to reflect this new delivery method, ensuring customers understand their shipping choices.
Recommended changes
To avoid confusion, we suggest updating the “Pick Up” label to something more descriptive, such as “Parcel Locker or Pickup.” This small change, as shown in the image below, helps customers easily recognize possible delivery options under each method.
Additionally, consider adjusting other relevant labels, including error messages or shipping descriptions, to create a consistent and seamless experience. Clear messaging reassures customers, reduces cart abandonment, and positively impacts your store’s conversion rates.
Good to know: Text and labels can be customised using the native Ecwid functionality by following this guide